The short version: this Site has no tracking cookies, no advertising pixels, no analytics trackers, and no contact forms. If you email us, we use your message only to reply to you. That is all.
This Privacy Policy explains how SYNTAX GROUP SRL ("syntax", "we", "us"), registered in the Republic of Moldova under IDNO 1023600024204, with its registered office at MD-7224, rl. Șoldănești, Republic of Moldova, handles data when you visit syntax.md (the "Site") or contact us. We are the data controller for the processing described here.
1. What we collect
When you email us. Your name, email address, and whatever information you choose to include in your message and attachments. We use this strictly to communicate with you regarding your inquiry or project.
When you visit the Site. Our hosting provider automatically processes standard technical logs required to deliver web pages securely and reliably: IP address, browser user agent, requested URL, and timestamps. These server logs are maintained for a short period strictly for operational security and attack prevention.
Preferences on your device.
- If you switch languages, a small functional cookie (
NEXT_LOCALE) remembers your selection. It contains only the language code (enorro) and is not used to identify or track you across the web. - If you switch between light and dark mode, that preference is saved strictly in your browser's local storage (
localStorage). It never leaves your device and is never sent to our servers.
We do not use analytics cookies, advertising trackers, fingerprinting, or user behavioral profiling.
2. Why we process data, and legal basis
| Purpose | Data | Legal basis |
|---|---|---|
| Replying to your enquiry and discussing potential collaboration | Email correspondence | Legitimate interests; steps prior to entering a contract |
| Performing a project you hire us for | Correspondence, project details | Performance of a contract |
| Keeping the Site secure and functional | Technical server logs | Legitimate interests (infrastructure security) |
| Meeting statutory accounting and tax obligations | Invoices, signed contracts | Legal obligation |
3. Who we share data with
We never sell, rent, or monetize personal data. We share information only with technical service providers essential to operating our infrastructure and communicating with you:
- Hosting & Infrastructure — servers that host the Site and process standard technical access logs.
- Email Infrastructure — mail servers that deliver incoming and outgoing messages.
We may also disclose information if strictly required by applicable law, court order, or governmental regulation.
4. International transfers
Where service providers process technical data outside your home country, transfers are safeguarded under applicable statutory mechanisms, such as Standard Contractual Clauses or equivalent legal protections.
5. Retention periods
- General enquiries: retained only as long as necessary to handle your conversation, typically up to 12 months after our last exchange if no engagement follows.
- Client contracts and invoices: retained for the statutory period mandated by applicable commercial and tax laws.
- Server logs: retained automatically by the hosting infrastructure for a short technical window (typically up to 30 days).
6. Your rights
Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data, as well as the right to restrict or object to its processing. To exercise any of these rights, email [email protected].
If you are located in the Republic of Moldova, you also have the right to lodge a complaint with the National Center for Personal Data Protection (CNPD, datepersonale.md). If you are an EU resident, you may contact your national supervisory data protection authority.
7. Security
We use appropriate technical measures, including HTTPS encryption for all site traffic, to protect information. Because regular email communication is not end-to-end encrypted by default, please avoid emailing highly sensitive or confidential information before we have established a secure communication channel or signed an NDA.
8. Children
The Site is not directed to children under 16, and we do not knowingly collect personal data from minors.
9. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were made. Continued use of the Site represents your acknowledgement of any revisions.
10. Contact
SYNTAX GROUP SRL
MD-7224, rl. Șoldănești, Republica Moldova
Email: [email protected]